Privacy Policy

TMH Safety and its related bodies corporate (collectively referred to as "TMH Safety", "we", "our" and "us" and severally referred to as a "TMH Safety entity") are subject to the National Privacy Principles in the Privacy Act 1988 (Cth).This Privacy Policy and Disclosure Statement explains in general terms how TMH Safety protects the privacy of your personal information under the National Privacy Principles. It also sets out the matters, which we are required to disclose to individuals under National Privacy Principles 1.3 and 1.5. The principles set out in this TMH Safety Privacy Policy and Disclosure Statement will apply to any personal information you provide to TMH Safety via our web site or under any agreement or arrangement and to information, which we collect about you from other sources.This TMH Safety Privacy Policy and Disclosure Statement does not apply to acts and practices of a TMH Safety entity which relates directly to the employee records of that TMH Safety entity's current and former employees.

How We Collect Your Personal Information

We generally collect your personal information directly from you. For example, we may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, fax or e-mail) or when you have contact with us in person.Generally, the type of personal information we collect about you includes your name, mailing address, telephone number and e-mail address. In certain circumstances, we may also collect sensitive information about you such as information about your health if you are applying for a job with us.There may be occasions when we need to source personal information about you from a third party. For example, we may collect personal information from a company for whom you work, other organisations with whom you have any dealings, a credit-reporting agency, and an information service provider or from a publicly maintained record.

Our Disclosure Statement

TMH Safety collects personal information for the following purposes:

to provide you with information about TMH Safety products via e-mail
to enable TMH Safety to undertake Credit assessment
to consider making offers of employment or for employment purposes
to receive services from you or the organisation which employs you
to disclose information to a manager of your superannuation funds
In some circumstances, we collect personal information about you from a third party source. If we collect personal information about you in this way, we will take reasonable steps to contact you and ensure that you are aware of the purposes for which we are collecting your personal information and the organisations to which we might disclose your personal information.

How We Use or Disclose Your Personal Information

We will use and disclose personal information for the primary purpose for which it was collected. We may also use and disclose personal information for purposes related or ancillary to the main reasons we collect it, such as invoicing, reminder notices, provision of information concerning TMH Safety and other services offered by us. We do not disclose personal information we collect to third parties for the purpose of allowing them to direct market their products and services.We engage third party contractors to perform services for us, which involves the contractor handling personal information we hold. For example, we may engage third party contractors to maintain and monitor our customer and user databases. In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it.

Other People's Information Which You Provide To Us

If you provide personal information to us about someone else (such as one of your directors or employees or someone with whom you have dealings) you must ensure that you are entitled to disclose that information to us and that, without us taking any further steps required by privacy laws, we may collect, use and disclose such information for the purposes described above. For example, you should take reasonable steps to ensure the individual concerned is aware of the various matters detailed in this TMH Safety Privacy Policy and Disclosure Statement as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our information disclosure practices, the individual's right to obtain access to the information and the consequences for the individual if the information is not provided.

Sharing Information Within The TMH Safety Group

Each TMH Safety entity may disclose personal information to other TMH Safety entities, which will use and disclose the information only for the purpose for which it was originally collected. The contact details below are applicable to all TMH Safety entities.

Gaining Access To Information We Hold About You

We will, on request, provide you with access to the personal information we hold about you unless there is an exception, which applies under the Privacy Act such as employee records.Your request to obtain access will be dealt with in a reasonable time. TMH Safety may recover from you its reasonable cost of providing you with access.If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the Privacy Act.

Keeping Your Personal Information Up-To-Date

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.If any of the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to correct this information or, if necessary, we will discuss alternative action with you.

Security Of Your Personal Information

We protect any personal information that we hold from misuse and loss. We also protect it from unauthorised access, modification and disclosure.Your personal information may be stored either in hard copy documents or as electronic data in TMH Safety's software or systems.We maintain physical security over our paper and electronic data stores and premises, such as locks and security systems. We also maintain computer and network security; for example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to our computer system.

Credit Card Security

It is important to us that you have absolute peace of mind when submitting your personal details and credit card number. For this reason we recommend that you use the secure 'Checkout' on our secure order site. When you proceed to the 'Checkout' the web address will change to begin with https://s14165.gridserver.com/secure/tmhsafety

This secure section uses industry standard technology to ensure that your information is kept private. One of the key components of s14165.gridserver.com/secure/tmhsafety is use of SSL (Secure Sockets Layer) technology. All information exchanged between s14165.gridserver.com/secure/tmhsafety and your browser is encrypted, ensuring your privacy.

Each browser has a unique way of displaying that it has established a secure connection to s14165.gridserver.com/secure/tmhsafety

Most browsers do this in the form of a locked padlock. In older versions of Netscape and internet explorer you can see this yellow padlock down the bottom of the screen on the status bar. In Internet explorer 7 and firefox the padlock is shown on the right hand side near the address bar.

As an additional check: If you are using Netscape or Internet explorer 6/7 you can double click on the yellow secure padlock icon. Choose the "Certification Path" tab, and confirm the certification path is the same as the image below.

If you are using Firefox you can click on the padlock next to the address bar at the top of your screen, click the view button, click on the details tab and confirm the certification path is the same as the image below.

For all other browsers please consult the help section for viewing secure certificates.

If you notice any discrepancies please let us know. We will also display the logo of our CA (Certificate Authority) at the foot of pages that are requested from www.eternityfilms.com.au You will notice that an SSL connection has already been established when you sign on to the Sales Counter, this ensures the privacy of your account password.

If your browser doesn't support SSL, or you don't wish to send your credit card number through the internet you can still submit your order from tmhsafety.com.au by selecting the "contact TMH Safety" option. You must then contact TMH Safety to arrange payment, information on how to pay for your order.